BMH Services is dedicated establishing trust with you, our customer, and to protecting your privacy. This value is demonstrated by how we treat your identifying information.
All personal information collected by us will be used for the sole purpose of maintaining our business relationship with you. When you sign up for any BMH services, you will be asked to provide contact and payment information. The contact information will include your name, address, phone number and e-mail address. The payment information typically includes your credit card number, expiration date, CCV code and billing address. In the normal course of providing IT services, we also create and maintain other data, such as LAN, user & server info, host plan type and support requests.
We use customer information to notify you of system and service related issues, including system upgrades, scheduled maintenance, network downtime, newly added services or features and any other communication deemed relevant to the continuance of our service. We do not sell or rent BMH customer information.
We share aggregate, non-identifying customer information with partner companies when a customer has requested a service or product that uses the services of an outside company. The information given will only be that which is necessary to implement the service or product requested.
Our Web site contains links to carefully chosen partner web sites in order to provide our customers with access to complementary services. Personal information may be collected on those Web sites, and the use of that information is regulated by each partner's individual Privacy Policy.
BMH Services may collect certain technical and routing information including traffic patterns, IP addresses, browser types, operating systems and CPU speed. This information is gathered to facilitate the use of our Web site and enhance service delivery. Domain registration information becomes public record in the universally available Whois database. |
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As required by the law, we will disclose that customer information specifically required to name and contact, or bring legal action against persons causing harm or interfering with the rights or property of BMH, our customers, or others, and in response to legitimate court orders, subpoenas, warrants or as otherwise required for law enforcement purposes.
We protect our customers' information both online and offline. Online, your account information is protected by the leading industry standard method of Secure Socket Layer (SSL) encryption. Furthermore, all credit card information is encoded and encrypted in double 128-bit encryption (key is encrypted as well). CVV codes are not stored in a database but are verified during order processing. Our database servers are protected from hackers by elaborate security safety net. Your information is also protected in our offices. Our employees are well informed about our privacy practices, and access to customer information is restricted to what is necessary to perform their specific tasks.
When you take advantage of a special promotion to refer a friend to BMH, be assured that the only information we collect is their name and e-mail address for the sole purpose of sending an invitation. From time to time, BMH informs customers about new products and services. You may choose to opt out of receiving such notifications by simply accessing sending email with subject - BMH Promo Opt Out to support@bmhsrv.com.
Cookies are pieces of information generated by a Web server and stored on a user's computer. BMH does not use cookies to track or collect information specific to the Web activities of our customers. We exclusively use cookies to authenticate customers accessing the BMH Account area, the web site control panel, and to securely store your login data. We use cookies to track usage patterns in a general way. Whenever possible, we use session cookies, which remain active only while your browser is open.
If you wish to review or need to update your account information, simply access your account through https://bmhsrv.com/support. |
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